Order evasion check
It will be possible to monitor the status of the shipment directly on the courier's website through the code that we will communicate to you via email after sending the order.

Product availability
The products presented on the site are all ready for delivery. However, the Customer acknowledges the remote possibility that at the time of placing the order, they may no longer be available or for sale. In this case, after sending the order confirmation via e-mail, we will notify the Customer by a new e-mail and the order will be deemed canceled. It should also be noted that any offers relating to the products on the site are to be considered valid only for purchases made online. Furthermore, we guarantee that the products delivered are the same as those on the site. Any obvious defects must be reported by the customer no later than 10 (ten) days from the date of delivery.

Billing
The commercial sales invoice will be issued (inserted inside the package containing the products) from the Calzature Redaelli of Claudio & Nadia S.A.S. with registered office in Piazza Caiazzo, 3 in Milan. Please note that all prices shown on the site include a 22% VAT rate.

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